Zscaler Is a leader among saas Web content security

For Security & Risk Professionals 3 Zscaler Is A Leader Among SaaS Web Content Security CURRENT OFFERING Traffic redirection IPsec tunnel is supported. GRE tunnel is supported. Host-based redirection is supported. Proxy chaining is supported. DNS is supported. Deployment models Zscaler can be deployed as SaaS. Zscaler can be deployed as hybrid with centralized reporting and administration. Zscaler can be deployed as an on-premises appliance, and is working toward an on-premises virtual appliance in summer 2015. Zscaler has an endpoint agent. Zscaler has private cloud deployments. Data center and SaaS operations Zscaler maintains more than 100 public and private data center locations throughout the world. To achieve this, it has partnered with many world-class data center providers such as Equinix, Internap, Level 3 Communications, Tata Sons, Telehouse, Intermark, and others. Its providers are SAS70/SSAE16 and ISO 27001 certified. Zscaler also peers with major carrier, deploying direct interconnections with the backbone Internet carriers. Multitenancy and privacy Zscaler is a true multitenant environment. Content is never stored at rest and is encrypted in transit. All log information is stored on separate log servers which are encrypted at rest and in transit. Authentication Zscaler supports authentication to multiple directories. Zscaler supports SAML. Zscaler supports directory syncing through an on-premises connector. Zscaler supports client agent-based authentication. Zscaler supports explicit user authentication. Integrations Zscaler’s APIs are exposed for customer integration. Zscaler can ingest STIX content. Zscaler can ingest threat indicators in an automated fashion. Zscaler is capable of ingesting customer provided threat indicators. Zscaler can export CSVs of SIEM log data. Reporting Zscaler has 63 default reports. Customers can also create custom reports. Out-of-the-box incident response reporting does not exist. © 2015, Forrester Research, Inc. Reproduction Prohibited June 26, 2015 For Security & Risk Professionals 4 Zscaler Is A Leader Among SaaS Web Content Security CURRENT OFFERING Administration The same administration interface is used to manage email content security offerings. Report-only access can be granted. Granular role-based administration rights can be granted. Multiple concurrent administrators are supported. Hybrid deployments are managed from a single interface with unified reporting and administration. Dashboards Dashboards can be customized on a per-admin basis. Dashboards can be rearranged to suit customer preferences. Cashboards can be drilled down into to expand analysis. Dashboards retain state at each step of drilling down with “bread crumb” navigation. The solution provides eight preconfigured dashboards. Regional support Zscaler has North America coverage. Zscaler has Europe coverage. Zscaler has Asia Pacific coverage. Zscaler has South America coverage. Zscaler has Middle East coverage. STRATEGY Developers, sales, and total employees Forrester estimates there are 160 developers working on the SaaS offering. Forrester estimates there are 100 salespeople selling the solution. Zscaler has close to 600 employees. Solution pricing model The list price for 10,000 users is $19.15 per user per year. This suite includes all types of malware detection, including sandboxed detection of binaries and DLLs. Full SSL inspection is also included. For 50,000 users, the list price is $17.50 per user per year. There is no difference in the service whether it is deployed as a pure cloud or with some on-premises software. Zscaler offers the same SLAs (availability, latency, and malware catch rate) for all customers. Most Zscaler customers are deployed as pure SaaS. Regardless of the package, Zscaler reports are always available. In this example, the customer will have full access to detailed cloud applications reports or mobile device and application reports. Customers pay only when they need to setup policy. After subscribing to additional features, enablement requires only a configuration change. © 2015, Forrester Research, Inc. Reproduction Prohibited June 26, 2015
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