Measuring the ROI of DevOps

MEASURING THE ROI OF DEVOPS SOLUTIONS BRIEF And don’t forget — just because you can measure something doesn’t mean that you should: it’s all too easy to be distracted by metrics that don’t relate to your business goals. With so many tools available, you can track all sorts of data that doesn`t really matter — like counting lines of code written or number of bugs ?xed for measuring developer productivity. They may be easy to calculate and easy to optimize for, but they don’t really relate to the value you’re trying to create for your users. Lessons For Your Business The business case for DevOps doesn’t have to be hand-waving! Given that DevOps transformation is all about process changes for the purpose of increasing IT velocity, the biggest challenge in measuring ROI is understanding the different types of bene?ts it offers, and being able to tie those bene?ts to your business goals. From reducing un-delivered “software inventory”, to reducing risk from manual failures, to increasing productivity and employee satisfaction, the value of implementing DevOps practices quickly adds up. For those companies seeking to maintain a competitive edge in today’s digital landscape, the question of whether you can afford to move to DevOps very quickly becomes one of whether you can afford not to. DevOps Metrics That Can Be Used in Determining ROI Take these and relate them to your business goals Metric Explanation & Bene?t Number of pushes to production per day/week/month By increasing the frequency of production deployment, you increase the speed of delivering business value to users and decrease “warehouse inventory” code Minutes of downtime per month/year Increasing automation cuts down on application downtime, which is directly related to user satisfaction and revenue Automated testing coverage The more extensive your use of automation, the fewer opportunities for manual error and the faster you can move Time required for a new employee to deploy code to production Building the frameworks and processes for new hires to come up to speed quickly allows them to become productive faster, and also helps with existing team productivity Employee time spent on new initiatives vs. running existing processes Automating manual processes allows your teams to spend time moving the ball forward rather than dealing with existing issues Employee happiness Happy workers, spending their time on valuable problems instead of busy work, are more productive and stay with you longer — this could be measured directly via NPS, or indirectly via number of nights/weekends ?ghting ?res S TA RT Y O U R F R E E T R IA L
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