A 2018 Global CIO Report

Intro Based on a global survey of 800 CIOs, this report examines the challenges organizations face as they strive to keep pace with the demand for ever-faster digital innovation. Modern organizations succeed or fail based on how rapidly they can innovate in the new enterprise cloud. However, the pace of change has accelerated beyond what anyone had ever imagined even a few years ago. Whereas organizations once delivered quarterly or even annual innovations, the end-users and consumers of today’s digital services expect a constant cycle of ‘new’ – ramping up the pressure on IT to deliver the latest and greatest with increasing regularity. Amazon is widely reported to release a new software update every second; setting the bar exceptionally high for those striving to keep up. ©2018 Dynatrace 3 less often than quarterly 1% more often than once a minute 2% quarterly 3% once a minute 3% Challenge One: The World Keeps Getting Faster Today’s digital businesses thrive on change, forcing them to pursue an endless cycle of innovation. Constant updates to applications weekly 15% bi-weekly 7% monthly 9% twice a week 15% and systems to create new experiences for end users and customers once every 12 hours 9% has become the new normal. As new innovations are delivered, our appetite for more just gets bigger. As a result, enterprises today require a new era of software intelligence, backed by AI, once every 24 hours 15% once an hour 9% to ensure they succeed in the cloud and remain competitive. once every 6 hours 12% Average rate at which organizations release new software updates into production systems and applications ©2018 Dynatrace 4
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