THE REAL WORLD OF THE DATABASE ADMINISTRATOR

3 INTRODUCTION AND KEY FINDINGS In the world of IT, perhaps nothing is more exciting than the introduction of radically new technologies. And the information management arena may be on the verge of one of those moments. The past 10 years have been a golden age for generating and capturing a virtual avalanche of new kinds and quantities of data. With the growth of cloud computing and associated storage technologies, social media, low-cost video, and other hot new technologies, companies have access to an abundance of new data types. These developments have led to new ways of thinking about data. Approaches like those represented by Hadoop and NoSQL seemingly point the way to a post-structured-data world. And concepts like data lakes paint a picture of assembling huge pools of highly varied data that can be accessed and analyzed on demand. The idea is to get to better data analysis, quicker and less expensively using much larger datasets to advance everything from fraud detection to predictive analysis. The ability to capture, store, retrieve, analyze and save data in new ways holds the potential to gain new insights and new ways of doing business. If information is power, to paraphrase an old adage, more information can lead to more power. Great information can guide companies to greater business success. But the attention to the new developments in information management should not obscure the fact that structured data in relational databases still provides the foundation for the information infrastructure in many, if not most, companies, and will do so in most organizations for the foreseeable future. The ways in which companies can exploit structured data is far from exhausted. And database administrators (DBAs) still represent the front-line personnel for data management in most enterprises. To understand the current role of the DBA and the way that role is changing, Dell commissioned Unisphere Research, a division of Information Today, Inc., to survey database administrators and others charged with managing corporate data. The 300 respondents came from a wide range of companies in terms of size and industry. Nearly two-thirds of the respondents came from organizations with more than 1,000 employees and more than a dozen industries were represented. One-quarter of respondents’ organizations are running more than 500 databases. Details about the respondent pool can be found in the appendix. Among the key findings are the following: n While Hadoop and NoSQL are exciting new technologies, their use currently is confined primarily to large companies. The traditional database management system still provides the foundation for the information management infrastructure in most organizations. Oracle and Microsoft SQL Server are the most common platforms to support mission-critical data. n Most enterprises believe that more familiar “new” technologies such as virtualization and cloud computing will have more impact on their organization over the next several years than “newer” emerging technologies such as Hadoop. In fact, Hadoop and NoSQL do not factor into many companies’ plans over the next few years. n Information infrastructures are not static. Most companies run multiple databases and are open to adding new database platforms if there is a need to do so. The most common motivating factor for adding a new database management system is the need to support new analytical applications. n Most DBAs are responsible for multiple database instances from multiple vendors. n Structured data remains the bedrock of the information infrastructure in most organizations. n While maintenance and performance are the top responsibilities for most DBAs, security is becoming an increasingly important item on their agendas. However, currently, DBAs spend less time on security issues than they do on supporting database development. n The key challenge for DBAs is learning new technologies. THE REAL WORLD OF THE DATABASE ADMINISTRATOR was produced by Unisphere Research and sponsored by Dell Software. Unisphere Research is the market research unit of Unisphere Media, a division of Information Today, Inc., publishers of Database Trends and Applications magazine and the 5 Minute Briefing newsletters. To review abstracts of our past reports, visit www.dbta.com/About_Us#Unisphere. Unisphere Media, 121 Chanlon Road, New Providence, NJ 07974; 908-795-3702. 4 THE DATABASE INFRASTRUCTURE 85% of the respondents are running Microsoft SQL Server and about 80% use Oracle, the evidence is clear that most companies support two or more DBMS brands. As Figure 4 shows, by far, the most important reason companies use more than one database platform is to support different applications, with the need to support multiple user groups the second most common reason. Supporting increased data volume was only the fifth most important reason for adding a new DBMS platform. Under the right circumstances, organizations are open to adding new DBMS platforms. The most common reason given for adding a new brand is the emergence of a new analytical use case. But other factors can also motivate a company to add a new DBMS as well, including the need to improve performance and flexibility as well as to better manage costs. (See Figure 5). Several key insights are reflected in these results. First, most companies run multiple databases and are open to adding new database platforms if there is a perceived need to do so. The most common motivational factor to add a new database management system is to support new analytical applications. This scenario bodes well for Hadoop if it can deliver on its promise to make analysis more flexible and less costly. At this moment, however, the use of Hadoop and NoSQL technology is largely confined to bigger companies and many companies have no plans to explore these newer technologies at all. The Role of the DBA As the information infrastructure changes due to both the growth of data under management as well as the introduction of new technologies, including cloud-based computing, it could be expected that the role of the DBA, long on the front lines of data management, would change as well. In this survey, 75% of respondents’ companies had between 1 and 25 people with the specific title of DBA, and 15% had more than 25 people with the title of DBA (although in many companies, people who have other titles will perform tasks associated with database administration). As might be expected, most DBAs are responsible for multiple database instances. As Figure 6 shows, almost half of the DBAs manage more than 25 database instances each, and almost 10% manage more than 100 database instances each. Not surprisingly, the number of database instances for which each DBA is responsible is growing. (See Figure 7.) The number of databases for which each DBA is responsible is decreasing at only 5% of the respondents’ companies. Not only are DBAs responsible for managing multi
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