State of the MSP Report

Today’s Managed Service Providers 31% of MSPs are between the ages of 40-49. Primary Role: Technical 26% Business 23% A mix of both 51% Age: Under 21 1% 21-29 10% 30-39 30% 40-49 31% 51% of MSPs wear multiple hats and describe their primary role as a mix between both technical and business responsibilities. 50-59 21% 60-69 6% 70+ 1% datto.com | 3 Meet the MSP Leader Struggle with: • Marketing & sales • Revenue generation Socialise on: • Reddit • Spiceworks • LinkedIn Age: 40-49 Consume: • Blogs & webinars Watch: • Game of Thrones • Anything Marvel CEO Attend: • 1-2 industry events per year 4 | datto.com Roles: • C-level (CEO, CTO, CISO, etc.) • Managing Director • Executive Management (SVPs) Subscribe to: • CRN • ChannelPro • Channel Partners

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