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The Outsourcing Advantage

This report reveals how leading brands turn logistics outsourcing into a growth engine using fresh survey data and real outcomes. See where outsourcing delivers the biggest wins, from sharper focus on core work and efficiency to tech that cuts costs and lifts accuracy, plus fast paths to value in warehousing and returns.

  • Benchmark the market: 88% outsource logistics and 61% outsource warehousing; top gains are focus on core 58%, efficiency 43%, cost reduction 41%.
  • Turn returns into value: only 36% outsource reverse logistics even as returns equal 16.9% of purchases and 890 billion dollars; proven practices return 96% to stock across 170 million processed each year.
  • A practical tech roadmap: automation cuts variable costs 50% and lifts accuracy 10%; modular tools drive up to 4x productivity and AI boosts scans 5x, with rapid time to value like a 72 hour takeover and scalable multi tenant warehousing.

Published by GXO