Slack commissioned Forrester Consulting to conduct a Total Economic Impact (TEI).
To better understand the benefits, costs and risks associated with this investment, Forrrester interviewed and surveyed customers with experince using Slack.
Key findings concluded the quanitifed and unquantified benefits, whcih are presented clearly.
Additionaly key challenges were also examined through interviews, but concluded the chat tool does improve communication, productivity and culture across many businesses.
If you enjoyed this white paper, don't forget to download how to achieve a 3x ROI with Slack, which looks at the major changes in the security landscape and how businesses need to adapt accordingly.