The Human Factor 2022

For many of us, 2021 began on a hopeful note as COVID-19 vaccines started to roll out. And while much of the year consisted of a stuttering journey back toward normality, the story was quite different for the world's cyber criminals.

In cybersecurity terms, 2021 was the breakout year when financially motivated cyber crime became a national security issue. It was also a year marked by ceaseless creativity from threat actors who worked to undermine digital defences and take advantage of the many opportunities presented by an uncertain world.

This report will look at how ransomware caused gas shortages on the east coast, why a Justin Bieber tour might have put you on the phone with a malware distributor, and what an increase in SMS phishing means for mobile security. We'll also explore the evolving relationship between malware distributors and one of the world's most successful ransomware gangs, and how legitimate cloud services now provide the infrastructure for a majority of malicious activity.

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