We know that adding voice services to Microsoft Teams helps productivity. But what’s the business value? How can we measure the benefits in hard, financial terms?
This summary is based on a commissioned Total Economic Impact™ study that Forrester Consulting prepared in 2021 and shows the three principal ways in which adding voice services to Microsoft Teams provides a financial benefit to large organizations. The benefit is quantified in terms of the value of employee time gained through improved communications, and the elimination of the costs of telephony IT support and previous voice systems. All in all, it shows a potential benefit of $12.9 million over three years to a composite organization of 10,000 employees. Read now to find out more.
The hybrid working era has begun – and there’s no going back. This infographic shows how hybrid working is here to stay, because both companies and workers prefer it. The pivot to remote work during the pandemic was actually a shift that many...
Want to reap the productivity benefits of integrating calling into Microsoft Teams? Here are seven things you need to think about before planning your migration. If you are leveraging your investment in Microsoft Teams by adding voice services into...
Hybrid working is changing the way employees work. The problem is that they also need to find new ways to communicate and collaborate. With 145 million users worldwide, Microsoft Teams is an extremely popular platform because it gives workers access...
How does a huge enterprise with operations around the world create a communications infrastructure to support hybrid workers? Read this to find out. Hybrid workers need access to online meetings, files, and group messaging, wherever they are. But...